Mendhurst comprises highly experienced principals only. We work directly with our clients’ staff to develop in-house capability and to maximise communication and ownership of change initiatives. The Mendhurst principals are all internationally qualified, in their technical fields and as professional consultants. Mendhurst operates under the code of professional conduct of the International Council of Management Consulting Institutes.
We bring a fresh and practical approach to strategic change that responds to reality without compromising key requirements. Our specialist skill combines with internal knowledge to deliver powerful and lasting change outcomes. To quote one of our clients: "The success of this assignment points to an ability to adapt to and provide value to a wide range of business situations. Mendhurst are able to offer a refreshingly high quality of business advice not readily available elsewhere."
Strategic Change Essential #1 -- Clear directions: find a practical and sustainable change path
Strategic thinking is the start of business success. Because what was good enough yesterday is rarely good enough tomorrow, strategic thinking usually leads to change. The key strategic principles of choice and focus need to be applied boldly but realistically to plan a feasible and lasting way forward.
Strategic choice, and strategic focus, should be based on specific competitive reality, not just “me too” thinking. The optimum combination of strategic goals, organisation structures, planning and budgeting systems, job roles, business processes, technology and performance measures for your organisation needs to be uniquely tailored. Mendhurst has experience across all of those fields. We help our clients plan integrated strategic change programmes that work in the real world and build staff skills and motivation. We aim to balance continuity and change to optimise long-term outcomes. To find a practical and sustainable change path, Mendhurst works with clients on:
identifying change needs and implications
strategic thinking, planning and implementation
strategic performance measurement
practical and value-adding governance
market definition and competitive differentiation
product, service and distribution innovation
Strategic Change Essential #2 -- Agile implementation: make change happen effectively in the real world
A practical and sustainable change path is essential, but by itself it is not enough. To be effective in the real world, your strategy must make a real difference to operations. Mendhurst works with client management and staff to turn promising strategic directions into practical initiatives. We apply disciplined creativity to deliver tangible results.
Successful strategic change demands a programme of practical projects that deliver real benefits. But the skills to manage change are often in short supply. Mendhurst has planned and managed strategic change projects of many types, directly or by supporting in-house project managers through the challenges of change. We apply simple, low-overhead techniques to make sure the right things happen and that those things happen right. Our approach combines traditional project management – balancing quality, time and cost - with the attention to scope and linkage that achieves integrated change outcomes. To make change happen effectively in the real world, Mendhurst works with clients on
change programme design and planning
strategic and operational alignment
organisation structure and job design
management roles, systems and practices
change programme management and assurance
Strategic Change Essential #3 -- Matching people to outcomes: build capability and commitment to
change
Organisations are groups of people. Successful strategic change demands effective leadership of those people.
Managers must take decisions, but staff involvement and support is essential for real change to occur and be sustained.
Mendhurst has wide experience in aligning staff goals and attitudes with organisational objectives. We bring people into
the change process in practical ways that help deliver lasting outcomes without compromising change objectives.
High staff performance is the key to organisational effectiveness and competitive advantage. That demands excellence
throughout the people cycle: recruit right, motivate realistically, communicate well, develop individual capability,
build effective teams and maximise performance. Mendhurst can help in each of these areas. Our international experience
spans a wide range of industries, cultures and projects. We focus on simple practical systems that develop internal
leaders and achieve genuine behavioural change. To build capability and commitment to change, Mendhurst works with clients on:
organisational culture and climate
leadership and management skills
recruitment and selection processes
motivation, incentives and performance management
building teams and managing diversity
This Internet site outlines some of our projects and experience in:
Central banking
Financial services
Manufacturing and export
Other business sectors
Government and not-for-profit
It also presents
ideas and tools for making strategic change successful.
